Through the 51 years of business, I have encountered some interesting questions and made even more interesting observations.
Question #1: Can I get a matzo ball soup without the matzo ball?
Response: Huh?
Question #2: Do we make pickles from our very own cucumber farm?
Response: My backyard is not big enough.
Question #3: Can you sing Happy Birthday in Hebrew?
Response: I'd be happy if they can sing it in English.
Question #4: How does the water taste?
Response: Like water.
Question #5: Can I get the unlimited coleslaw and pickles to go?
Response with my very own question: If my backyard was not big enough to grow enough cucumbers to service all the Ben's, how in the world would my backyard be big enough to grow enough green cabbage to make all the coleslaw that would be needed?
Question #6: I'd like a table, not a booth?
Response: Well, let's see...you'll be getting a table whether the table is a booth or is surrounded by chairs.... unless of course you'd want to enjoy the food on your lap!
Customer comes in and orders two mini zucchini pancakes during the most recent Chanukah celebration, gets home and proceeds to place them in the toaster oven but one drops on the floor, and she refuses to eat it (whatever happened to the five-second rule). Okay, accidents happen but she blames us and wants a replacement for a mini latke (aka pancake), gratis... explaining that the pancake was oily, which caused it to fall on the floor. She drove all the way back to the store to get a replacement gratis! Go figure.
A customer walks into the restaurant, proceeds to order and enjoys her lunch. Upon receiving her check, she exclaims to the server that she has no money. The General Manager is apprised of this and is flummoxed. I found out days later and was afraid to ask the outcome. Thank goodness I didn't read in the newspaper that a General Manager of a Restaurant shot a consumer for non-payment of the bill. I also thank goodness the consumer ordered the luncheon special (cheaper and a real bargain). Go figure.
A customer enjoys dinner at a Ben's location and as she is preparing to leave, takes a Heinz bottle of ketchup and puts it in her pocketbook. The server apprised me of this petty larceny, and I told the server to put a 50 cent charge on the bill. At the same time, I told the cashier so she could provide an explanation if the consumer asked about the miscellaneous charge. Sure enough, the consumer asked about the miscellaneous charge. When the consumer was informed by the cashier that it was for the bottle of ketchup she took and placed in her pocketbook, suddenly the consumer pulls the bottle of ketchup from her pocketbook, slams it on the counter, and exclaims rather loudly, "For 50 cents, I don't want it." Go figure.
See ya all at the deli,
Simply,
Ronnie
